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Senior Relationship Manager

the Career Directory 2016

Sekure Merchants prides itself on providing exceptional service to US-based merchants, and has become a trusted name in the payment processing industry. We are interviewing candidates who will be able to foster relationships with our existing client base.

As a Senior Relationship Manager, you will act as the single point of communication. You will organize, coordinate and execute account strategies that build rapport with the business owners. You are expected to be proactive in issue management and solving customer needs, while creating opportunities to present multiple product lines to strategic accounts

This is a full-time permanent position in our newly renovated office in beautiful downtown Montreal, with compensation from $55,000 - $80,000 /year.

Position tasks:

  • Respond to customer's inquiries about their accounts and services
  • Manage your customer database and priorities in an efficient manner
  • Co-ordinate with our industry partners to help resolve issues and add value for your merchants
  • Monitor your accounts on an ongoing basis for issues that require your attention
  • Pro-actively reach out to merchants in order to maintain relationships with your customers

Skills & Requirements:

  • Efficient in problem solving and multitasking
  • Excellent computer and technical skills
  • 3 years' experience in Account Management or Customer Service in a corporate environment
  • College degree or equivalent
  • Complete fluency in English

We are located in downtown Montreal directly across the street from the Bonaventure bus & metro station, and only 1 block from the Lucien-L'Allier train station, making us easily accessible to employees from Montreal, West Island, South Shore and other surrounding areas.

Sekure offers a large range of great benefits like:

  • Group Insurance
  • RRSP plan
  • Company Discounts on Gym Memberships, OPUS cards, cell phones etc.
  • Team Building Events


Contact Human Resources

Cristina Vetro

Senior Relationship Manager Senior Relationship Manager Senior Relationship Manager Senior Relationship Manager